Faq
Frequently Asked Questions
What products do you offer?
LuxeVivus specializes in high-quality kitchenware, home decor, bedding & textiles, and bath products. Our curated collection is designed to elevate your living space with style and functionality.
How can I place an order?
Simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your purchase securely.
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal for all transactions. All payments are processed through secure, encrypted channels to ensure your information is protected.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping costs and delivery times vary based on your location. Please refer to our Shipping Policy for detailed information.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team at [email protected] to initiate a return and receive further instructions.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's delivery status.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. Specific warranty details are provided with each product description. For assistance, reach out to [email protected].
How do I contact customer support?
For any inquiries or assistance, please email us at [email protected]. Our team aims to respond within 24-48 hours during business days.